lean

Episode 45: “Crossover event: Just-in-Time Cafe and Lean Whiskey” In Episode 45, Jamie Flinchbaugh and Mark Graban join the Just-in-Time Cafe team of Elisabeth Swan and Tracy O’Rourke as a special nod to their 100th Episode, while also having a chance to toast Mark’s accomplishment of 250 episodes of My

Episode 44: “New Year’s Resolutions, just not Dry January. Boeing makes one too” In Episode 44, Mark Graban and Jamie Flinchbaugh get back together for this first episode of 2024. Since we’re not doing Dry January, we go right into the whiskey first by talking about old bottles including one

I witness this breakdown in critical thinking far too frequently. Just because a person or an organization is highly respected and capable, does not mean that we should judge all of their decisions, actions, and opinions based on that respect. We should be skeptical. We should challenge. After all, Aristotle

No matter what your profession, everyone should consider at some point in time a personal work retreat. For me, it is usually about research and writing. Certainly, almost all of People Solve Problems was written across multiple retreats up to the mountains. Bill Gates would take his “think weeks” away

Happy Heuristics is a podcast about using rules of thumb, decision criteria, or heuristics to help leaders operate with speed and effectiveness in a complex and uncertain world. Podcast partners Jamie Flinchbaugh and Jeff Grimshaw explore specific heuristics, one theme at a time, that you can either adopt or use

A long time ago I was running an off-shift in operations. Late at night, we didn’t have any resources coming to train the team, and so if we wanted to learn, we were on our own. We began reading and applying books, beginning with two books from Kiyoshi Suzuki, The

This article was originally published in March 2021.    I’ve been asked to help dozens of clients with their lean certification plans at some point in my engagement. How should we design our lean certification program? This is often the question presented to me. Before you get to design, you

I coach coaches. That’s obviously the only thing that I do, but I spend a significant portion of my time coaching people who are trying to coach others. One of the most common questions I receive in this domain is… What do we do when someone is resistant to coaching?

In “People Solve Problems,” I dedicate a whole section to the role of the leader. Whatever level of people-leader you find yourself in, this section of the book helps guide you to important aspects of your role. In this short video, I walk through a little bit of the role

Why do people resist change? Don’t they want things to be better? Of course, they want things to be better. We all do. However, what is the snake-oil salesman really pitching? What kind of dystopian world is planned? We don’t fear change but fear that the change will bring something