focus

Small-i ROI as Applied to Strategy

by Jamie Flinchbaugh on 08-20-10

Entrepreneurs and small business owners are all in search of a big return on their investment. How best to maximize my ROI? Many investing are looking for the big-R, the giant market. Where is there billions of dollars of opportunity? Surely, with billions on the table, we can grab a

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Take Customer Feedback Seriously

by Jamie Flinchbaugh on 02-26-10

Plenty of companies say the focus on the customer. Many of them say they want customer feedback.   But few post unfiltered, real-time customer feedback on the front-page of their website where everyone can see it, whether good or bad. CustomInk.com can say that. Here’s just the latest feedback as an

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